UIS
Request for refund of payments
Beneficiaries of Tuition Free Policy
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Free Tuition Policy
Enrollment
To file your refund request with the Treasury Section, make an appropriate reading of the indications and once the documentation is complete send it in PDF format to the email tesoreria.devolucion@uis.edu.co
The documents required for the return process are:
FFI.18 format
FFI.05 format
Copy of identity document
Support of payment and / or receipt of registration settlement (it is possible that it is the same, otherwise attach both).
If your application includes the return of several academic periods, for each one you must fill out the FFI.18 form and attach the payment support (if you do not have the payment support, it is accepted at the value that the system indicates since without the document we will not be able to check with the bank).
Form FFI.18
Refund Request
I. GENERAL INFORMATION OF THE APPLICANT. Fill in the header with your personal data, please do not omit information.
II. REASON FOR RETURN REQUEST. Indicate the year and period you request to be refunded. (example: 2023-1).
In this field you will find 4 sections: A, B, C, D, E in each of them the reasons for return and depending on the case, in front it is described what information and / or an additional document must be attached.
If your application requires an additional document and is not attached, your processing will not be filed.
Select the option Other reason for return, if your request is different from those listed in the previous paragraphs, and briefly describe the reason for your request.
GENERAL DOCUMENTS REQUIRED FOR RETURN REQUEST. Attach the documents detailed in this section.
Sign with identity document number and send the format in pdf file.
Form FFI.05
Authorization for payment by electronic transfer
Fill in the natural person space with your data, please do not omit information.
Confirm the account number before sending the form, since, if it does not match the bank’s data, the transfer will be rejected by the entity.
Remember that NEQUI, Ahorro a la mano and Daviplata are handled with the cell phone number, confirm before filling out if you report one of these accounts, and indicate in the bank space mentioning the corresponding name.
Sign with identity document number and send the format in pdf file.
Please note:
Your request will be filed once all the documentation in order is received, as established by the procedure for the processing of returns PFI.32.
All documents must be filled out with the student’s data, not in the name of third parties.
The bank account to make the payment must be in the name of the student, because it is the one that appears in the database of the University.
Students of the Regional Headquarters and the Institute of Distance Education – IPRED, must make refund requests to the corresponding headquarters.
The process of verification and processing of this application will be advanced in the following 15 to 45 business days, depending on the volume of requests received in the Treasury Section.
Your request will be filed once all the documentation in order is received, as established by the procedure for the processing of returns PFI.32.
All documents must be filled out with the student’s data, not in the name of third parties.
The bank account to make the payment must be in the name of the student, because it is the one that appears in the database of the University.
Students of the Regional Headquarters and the Institute of Distance Education – IPRED, must make refund requests to the corresponding headquarters.
The process of verification and processing of this application will be advanced in the following 15 to 45 business days, depending on the volume of requests received in the Treasury Section.